top of page

Terms & Conditions

Last updated: 07.04.2026

 

§1 Scope

  1. These Terms & Conditions apply to all contracts, deliveries, and services provided by AlpinaBioTech GmbH (“Seller”) to its customers.

  2. These T&C apply exclusively to commercial customers, research institutions, universities, laboratories, and other entities within the meaning of §14 BGB.

  3. Conflicting or deviating terms of the customer shall not apply unless expressly accepted in writing by the Seller.

 

§2 Subject Matter and Intended Use

  1. The Seller distributes laboratory products, in particular ELISA kits, exclusively for Research Use Only (RUO).

  2. The products are not intended for diagnostic, therapeutic, or clinical purposes.

  3. The customer confirms that the products will be used only by trained personnel, in appropriately equipped laboratories, and in accordance with applicable safety and handling regulations.

  4. Resale to private individuals is strictly prohibited.

 

§3 Contract Formation

  1. Product information on the website does not constitute a legally binding offer but an invitation to submit a purchase request.

  2. A customer order constitutes a binding offer to conclude a purchase contract.

  3. The contract is concluded only upon written or electronic order confirmation by the Seller.

  4. The Seller reserves the right to request proof that the customer is a commercial or institutional buyer.

 

§4 Prices and Payment

  1. All prices are stated in EUR, excluding VAT, shipping costs, and any applicable customs duties.

  2. Payment is generally due in advance unless otherwise agreed in writing.

  3. Invoices are payable within 30 days of issue.

  4. The customer may only offset claims that are undisputed or legally established.

 

§5 Delivery, Shipping, and Transfer of Risk

  1. Delivery is made EU‑wide via courier or logistics providers selected by the Seller.

  2. Delivery times are non‑binding unless expressly confirmed in writing.

  3. Risk of accidental loss or deterioration passes to the customer upon handover of the goods to the courier.

  4. The customer is responsible for immediate receipt and proper temperature‑controlled storage of the products upon delivery.

  5. The Seller is not liable for delays caused by courier services, customs, or force majeure events.

 

§6 Retention of Title

The delivered goods remain the property of the Seller until full payment has been received.

 

§7 Inspection and Warranty

  1. The customer must inspect the delivered goods immediately upon receipt.

  2. Defects, transport damage, or incorrect deliveries must be reported in writing within 2 business days of delivery.

  3. If no notification is made within this period, the goods are deemed accepted.

  4. Warranty claims are limited to replacement delivery of defect‑free goods.

  5. The warranty period is 12 months from delivery.

  6. The Seller assumes no liability for defects resulting from improper storage, handling, or use, including failure to maintain required cooling conditions.

 

§8 Liability

  1. The Seller is liable without limitation for intent and gross negligence.

  2. In cases of simple negligence, liability is limited to: 

    • damages arising from injury to life, body, or health, and

    • damages resulting from the breach of essential contractual obligations (cardinal duties).

  3. Liability for indirect damages, loss of data, lost profits, or consequential damages is excluded to the extent legally permissible.

  4. The Seller is not liable for: 

    • use of products for diagnostic or therapeutic purposes,

    • use contrary to the product datasheet or safety instructions,

    • experimental outcomes or scientific results.

 

§9 Returns and Withdrawal

  1. No consumer withdrawal rights apply, as the Seller supplies exclusively to commercial customers.

  2. Returns are generally excluded due to the nature of laboratory reagents for Research Use Only (RUO).

  3. Returns are only accepted in cases of incorrect delivery or proven quality defects. Such issues must be reported in writing within 5 business days of receiving the goods.

  4. Returns require prior written authorization from the Seller. Unauthorized returns will not be accepted.

  5. Returned goods must be shipped in original or equivalent packaging to prevent transport damage.

  6. If the complaint is justified, the Seller will provide either a replacement or a credit note at its discretion. Refunds are not offered

 

§10 Force Majeure

The Seller is not liable for delays or non‑performance caused by events beyond its control, including but not limited to strikes, natural disasters, pandemics, supply chain disruptions, manufacturer delays, or courier failures.

 

§11 Supplier Non‑Delivery

Contracts are concluded subject to the Seller’s suppliers delivering correctly and on time.
If the Seller does not receive goods from its suppliers, the Seller may withdraw from the contract. Payments already made will be refunded.

 

§12 Consulting and Technical Information

Any consulting or product recommendations provided by the Seller are non‑binding.
The customer is responsible for verifying the suitability of products for its intended research applications.

 

§13 Data Protection

Personal data is processed in accordance with the Seller’s Privacy Policy, available on the website.

 

§14 Governing Law and Jurisdiction

  1. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

  2. Exclusive place of jurisdiction for all disputes is the registered office of the Seller, where legally permissible.

 

§15 Final Provisions

  1. Rights arising from this contract may not be assigned without the Seller’s written consent.

  2. If any provision of these T&C is invalid, the remaining provisions remain unaffected.

  3. The invalid provision shall be replaced by a legally permissible provision closest to the intended commercial purpose.

bottom of page